Sotware Generated Statement Error
It has been brought to our attention that the software system used to email our annual fee statements has auto generated a statement around 2am on Thursday, May 7, 2020 and emailed it to all accounts who have yet to pay their annual fees. The title of the email says “NBRA Annual Fees: Past Due - Statement enclosed”. Please disregard this title, as this statement was not the one prepared by our office and was auto-generated incorrectly by the system. As previously communicated to our residents, annual fees payments have been extended until July 1, 2020. We are currently working with our software support team to email the proper fee statement to you, which includes all of the accommodations available to ease the stress of annual fee payments during this global pandemic. We do apologize for any inconvenience this may have caused and thank you for understanding the system error that has occurred.